FAQ

The Pet Shop & Reptile Ranch

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FAQ: Are all of your products in stock?
We aim to keep all items in stock but some items are ordered in usually within a few days.

FAQ: How do I know if an item is in stock?
You can always contact us via email or phone

FAQ: How do I measure my dog for a coat
Measure from the nape of the neck to the base of the tail.

FAQ: I can't find the answer to my question. What do I do?
Click on "Contact Us" and let us know what your question is. We'll get back to you with an answer as soon as possible.

FAQ: Is it possible to buy a gift for someone?
You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address.

FAQ: What types of payment do you accept?
You have several ways to pay for your orders. • Credit or debit card • Cheque • Paypal